Recently BioSpecialists got a call to do a death scene cleanup. We made arrangements to go, but before we could get there the victim’s family called us. It seems that the homeowner’s insurance company had told the family not to work with BioSpecialists, as we were not on their list of preferred companies and have never worked with them before. The company they wanted the family to use was not really in the biohazard cleanup business, in fact they were not licensed or permitted to even do this type of work. The insurance company seemed to want to cut corners to save money, at the expense of the homeowner’s safety. Luckily we were able to make it clear to the family that the insurance company cannot dictate which clean up company to hire. We completed the job professionally, respectfully and in a timely manner.
We really want to stress the fact that you, the insured, have the right to call whichever cleanup company you wish. It is not up to the insurance company. We believe that we are the best option, because we are the most qualified and experienced. We are fully licensed, bonded, insured and permitted to address all biohazard contamination conditions. We don’t do fire and water damage, focusing only on biohazardous situations. We handle public health hazards 100% by the book. People need to be safe and never worry about a possible exposure situation from a substandard company. Getting the job done right the first time is a far bigger value in the end.
For more information about how we work with insurance companies, visit the pricing and insurance information page on our website.